I spent the entire day on the telephone getting our wifi set up. There were four calls to my Internet provider (2 last night, 2 today, 50 minutes and 40 minutes on hold, respectively).
Finally someone informed me I had to manually configure the wireless router in order for it to work.
That was a long call, too, but thanks to Dan, in the Philippines, I'm now looking out the window as I type!
And now, behind me, where I used to work?
Almost as good as a free atlas.